Return Policy

Returns & Refunds Policy

At Neatify Kitchen, we want you to love your purchase. If you are not fully satisfied, we’re here to help with our Returns & Refunds Policy.

Eligibility for Returns

-Returns are accepted within 14 days of delivery.

-To be eligible, your item must be unused, in the same condition you received it, and in the original packaging.

-A receipt or proof of purchase is required.

Non-Returnable Items

The following items cannot be returned:

-Digital goods (e.g., downloads, subscriptions)

-Perishable items (e.g., food, flowers, cosmetics)

-Final sale or clearance items

-Personalized or custom products

Return Process

To start a return, please contact us at neatifykitchen@gmail.com with the following information:

-Order number

-Item(s) you wish to return

-Reason for return

-Photo evidence of the product being defective or damaged

Once approved, we’ll provide instructions on how and where to send your return.

Refunds Process

-Refunds are issued once your return is received and inspected.

-If approved, your refund will be processed within [7–10 business days].

-Refunds are credited back to your original payment method.

-Please note it may take additional time for your bank or credit card provider to post the refund.

Shipping Costs

-Customers are responsible for paying shipping costs for returning items.

-Shipping costs are non-refundable.

-If the product is defective, damaged, or incorrect, we cover the return shipping.

Contact Us

If you have any questions about our Returns & Refunds Policy, please contact us at:

Neatify Kitchen

neatifykitchen@gmail.com